Terms of Use
Cycavera (formerly FloWise) is operated by SEVEN SAAS LIMITED, a company registered in England and Wales, number 16470398. Contact address: 178 Littlehampton Road, Worthing, BN13 1QY, United Kingdom. Registered office: 31a Brighton Road, Worthing, England, BN11 3EF. Email: support@sevensaaslimited.com.
Cycavera Premium: US$9.99 per month after a seven-day free trial, unless a clearly disclosed offer applies. If you start a subscription trial in Stripe Checkout, it converts automatically to a paid monthly subscription unless cancelled before the displayed trial end. It then renews monthly until cancelled. Check the total, currency, applicable taxes and next billing date shown at checkout before confirming.
1. Agreement and eligibility
These Terms govern your use of the Cycavera website and app. You must be at least 18 and able to enter a binding contract. When you create an account or accept these Terms, you agree to them. Updated terms apply as described below, not retrospectively merely because an effective date appears here. Our Privacy Policy explains personal-data processing; health consent is requested separately.
2. What Cycavera provides
Cycavera offers personal cycle, symptom and wellbeing tracking, records, estimates and educational content. Features may depend on the plan, device or entries available. Period dates and vital records are saved to your account. Symptom and medication records are browser-local and do not automatically sync across devices. Educational illustrations are general examples. Period summaries use saved dates; simple next-period estimates require at least three recorded starts. Cycavera does not calculate fertile windows or provide a personalised pregnancy assessment. Keep copies of information you need.
Cycavera does not provide medical diagnosis, treatment, emergency monitoring or reliable contraception. Cycle or fertility estimates are uncertain and must not be relied on to prevent or confirm pregnancy or to make treatment decisions. Medication alerts support daily frequency while the health screen remains open; they do not run when the app is closed and can fail or be delayed. Maintain your own medication schedule. Seek a qualified healthcare professional’s advice about symptoms, pregnancy, contraception or treatment. Contact your local emergency service for urgent help.
3. Your account and acceptable use
Provide accurate account information, keep login details secure, and tell us promptly if you suspect unauthorised access. Use the service for your own lawful personal purposes. Do not access another person’s records without authority, upload unlawful content, attempt to bypass security or payment controls, or disrupt the service. We do not ask you to disclose passwords by email.
You retain rights in the information you enter. You permit us to handle it only as needed to provide the service, in accordance with the Privacy Policy and your consent choices. We retain rights in our software, design and other original content. You may use these for the permitted personal use of the service, but may not redistribute or commercially exploit them without permission or a legal right.
4. Trial, price and recurring billing
The standard subscription includes a seven-day free trial followed by US$9.99 per month. Starting an account or seeing an app trial banner does not alone authorise a card charge: recurring billing begins only after you confirm the subscription checkout. A payment method may be required for the subscription trial. Checkout uses Stripe Managed Payments. The merchant of record is identified at checkout under Link/Onelink branding, with its own transaction terms and privacy notice. SEVEN SAAS LIMITED provides Cycavera and product support; these Terms govern that service. Transaction terms do not remove your mandatory consumer rights.
Your checkout displays the trial end, price, billing interval, currency and any applicable taxes or discount conditions. By confirming checkout, you authorise the disclosed recurring payments. At the end of the trial, the first monthly payment is collected unless you cancel in time; subsequent payments renew monthly. Your bank may apply currency-conversion or other fees. We do not change an existing price without advance notice explaining the change and how to cancel before it applies. A promotion’s clearly stated duration and renewal price form part of the offer.
5. Cancelling and managing billing
Use Subscription settings to open subscription management and cancel renewal. If the portal is unavailable, email support@sevensaaslimited.com from your account email with an unambiguous cancellation request. We honour the time we receive that request when determining whether it was made before renewal. You do not need to give a reason. Managed Payments customers can also use the order-management link in their transaction email to manage or cancel a subscription and contact transaction support.
Cancel before the trial’s displayed end to avoid the first charge. For an ordinary paid-period cancellation, renewal stops and access normally continues until the end of the paid period. A partial-period refund is not automatic, but your statutory cancellation and refund rights always apply. We correct billing errors and consider other refund requests fairly.
Signing out, withdrawing health consent, clearing browser data or submitting a deletion request does not itself cancel a subscription. If you request full account deletion, we will address any continuing subscription as part of handling that request; you can also cancel immediately using billing settings or email. We will not require you to keep using health tracking to manage billing.
6. Statutory cancellation and refund rights
If you are a UK consumer buying at a distance, you normally have 14 days from entering the service contract to cancel without giving a reason, subject to the applicable rules. The seven-day trial does not replace or shorten statutory rights. To exercise cancellation, email or write to us clearly stating your decision and identifying the account and contract date. You may use: “I give notice that I cancel my Cycavera subscription, entered on [date], for account [email]. My name is [name], address [address], date [date].” This wording is optional.
Where required by law, we refund payments within 14 days of being informed of cancellation, using the original payment method unless agreed otherwise. If you expressly request a service to start during a statutory cancellation period, a proportionate charge is only payable where the law permits it and the required information and consent have been provided. Merely creating an account does not waive your statutory rights. Rights relating to defective or misdescribed services or digital content remain available. Consumers outside the UK retain mandatory rights under their local law.
7. Availability, changes and ending service
We provide the service with reasonable care and skill. We cannot promise uninterrupted availability or perfectly accurate estimates. Maintenance, security incidents and external providers may cause interruptions. We may make reasonable changes to improve or protect the service or comply with law. If a change materially reduces a paid service, we will give reasonable notice and appropriate cancellation or refund options.
We may restrict an account for a serious breach, suspected fraud or an urgent security/legal need. Where practicable, we explain the reason and allow a reasonable opportunity to resolve it; contact support to challenge a decision. If we discontinue a paid service or end your access without your breach, we provide an appropriate refund for paid service we do not supply, subject to your additional legal rights. Export and privacy-request options remain available through support.
8. Responsibility and liability
We are responsible for foreseeable loss or damage caused by our breach of these Terms or failure to use reasonable care and skill, subject to applicable law. We are not responsible for business losses arising from use of this personal consumer service, or loss that was not reasonably foreseeable. You should take reasonable steps to protect your account and keep copies of important records, without limiting responsibilities the law places on us.
Nothing excludes or limits liability that cannot lawfully be excluded, including death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your mandatory consumer rights. No medical disclaimer removes liability the law requires us to accept.
9. Complaints, governing law and updates
Contact support@sevensaaslimited.com with complaints or questions. These Terms are governed by the law of England and Wales, but this does not deprive consumers elsewhere of mandatory protections or rights to bring proceedings in their home courts where applicable. UK consumers may bring proceedings in the courts available to them under applicable law.
We will communicate material changes before they apply, explain their effect, and obtain fresh agreement where necessary. If you do not agree to a material change, you may stop using the service and cancel, with any refund required by law or these Terms. If a provision is unenforceable, the remaining provisions continue to the extent legally permitted. Only you and SEVEN SAAS LIMITED have rights under this agreement unless law provides otherwise.